Return Policy

RETURN POLICY
Last updated April 24, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at service@thetattoozoo.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
 
Tattoo Zoo LLC
Attn: Returns
RMA #
936 SW 1st Avenue  
Suite 150  
Miami, FL 33130  
United States  
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS    
 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
 
Please Note
  
     ●     A 10% restocking fee will be charged for all returns.     
     ●     Sale items are FINAL SALE and cannot be returned.     
QUESTIONS
If you have any questions concerning our return policy, please contact us at: 
service@thetattoozoo.com 

The distinctive look and feel of Tattoo Zoo products and this website — including but not limited to the unique combination of layout, typography, color palette, packaging style, original cartoon illustrations, and character designs — are the protected trade dress of Tattoo Zoo. This includes all proprietary characters, mascots, and artwork featured across our site, merchandise, and branding materials.

These creative elements are central to the Tattoo Zoo identity and are protected under trade dress, copyright, and other applicable intellectual property laws. Any unauthorized use, reproduction, or imitation of our characters, cartoon imagery, or overall brand presentation is strictly prohibited.

Tattoo Zoo actively enforces its rights and takes the protection of its creative and brand assets seriously.