Shipping policy
Shipping Policy
Welcome to Tattoo Zoo! We're excited to offer our unique and beloved products to fans both in the U.S. and across the globe. Below you'll find important information about how we handle shipping. If you have any questions, feel free to contact us at help@thetattoozoo.com.
International Shipping
We proudly ship worldwide, wherever allowed. Please note that international shipping might involve additional customs fees or restrictions, which are the responsibility of the customer.
Shipping Costs
We occasionally offer free shipping on orders during promotional periods. To qualify for free shipping, orders must meet a specified minimum amount, which is calculated after all discounts are applied. Please check our promotions to see if your order qualifies for free shipping.
Carriers and Shipping Options
We use USPS, UPS, and DHL for international orders to provide you with the best possible service. Available shipping options include:
- Standard Shipping
- Ground Shipping
- Expedited Shipping
Please select the option that best fits your needs during checkout.
Processing and Delivery Times
Most orders are shipped within two business days after placing the order. We ship on business days and occasionally on weekends. The actual delivery time will depend on the shipping method you choose and your location.
Tracking Your Order
Once your order is shipped, you will receive a tracking number via the email associated with your order. Please note that tracking accuracy may vary between carriers, with USPS tracking being less detailed compared to UPS or DHL.
Damages and Issues
If your order arrives damaged or if there is any issue with the shipment, please contact us immediately at help@thetattoozoo.com. We are here to help resolve any problems quickly and efficiently.
Returns
For information about returns, please visit our return policy page. We outline all details regarding how to handle returns and exchanges there.
Additional Information
During peak shipping times such as holidays, processing times may be extended slightly. We appreciate your patience during these busy periods.
Thank you for choosing Tattoo Zoo for your plush and collectible needs. We are committed to providing you with excellent service and quality products.